Privacy Policy

1. Introduction

The ResultZ Group ("we," "us," or "our") operates the website theresultzgroup.com and provides author platform building services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use our services.

2. Information We Collect

We collect information you voluntarily provide to us, including:

• Contact information — your name, email address, and phone number when you fill out a form, book a call, or contact us directly
• Author and business information — details about your books, publishing history, email list, social media accounts, and branding preferences submitted through our intake form
• Payment information — billing details processed securely through third-party payment processors (we do not store card numbers)
• Communications — emails, messages, and other communications you send us

We also automatically collect certain information when you visit our website, including:

• IP address and browser type
• Pages visited and time spent on those pages
• Referring URLs
• Device and operating system information

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services
• Respond to your inquiries and fulfill service requests
• Send you information about our services, updates, and promotional content (you may opt out at any time)
• Process payments and manage billing
• Analyze website usage to improve user experience
• Comply with legal obligations
• Protect against fraud and unauthorized activity

4. Lead Ads and Form Submissions

When you submit information through our Facebook or Instagram lead forms, we collect your name, email address, and any additional qualifying information you provide. This information is used solely to follow up regarding our author platform services. We do not sell, rent, or share your lead form data with third parties for their marketing purposes.

We will contact you by email in response to your inquiry. You may opt out of future communications at any time by replying to any email with "unsubscribe" or by contacting us directly.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. We use:

• Meta Pixel — to measure the effectiveness of our advertising and to build audiences for future ads. The Meta Pixel collects data about your visit to our website and may be used to show you relevant ads on Facebook and Instagram.
• Analytics cookies — to understand how visitors interact with our website
• Functional cookies — to remember your preferences and improve your experience

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

6. Third-Party Services

We use the following third-party services which may collect information:

• Meta (Facebook/Instagram) — for advertising and lead generation. Meta's privacy policy applies to data collected through their platforms.
• MailerLite — for email marketing. Your email address may be stored in our MailerLite account if you subscribe to our list.
• Calendly — for scheduling calls. Calendly's privacy policy applies to booking data.
• Google Analytics — for website analytics
• PayPal — for payment processing
• Netlify — for website hosting

7. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers — with trusted third-party vendors who assist us in operating our website and services, bound by confidentiality agreements
• Legal requirements — when required by law or to protect our rights, property, or safety
• Business transfers — in connection with a merger, acquisition, or sale of assets
• With your consent — in any other circumstance with your explicit consent

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Lead form data is retained for up to 24 months unless you request deletion sooner. You may request deletion of your data at any time by contacting us.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of marketing communications at any time
• The right to data portability
• The right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at the email address below.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: